Answered By: Sara Scheib Last Updated: Jan 03, 2017 Views: 270
LibAnswers is a knowledgebase (KB) of frequently asked questions (FAQs) and their answers. It has two functions. For the library user (including any library staff), it's a place to pose a question and find it's answer, without needing to contact library staff. If no satisfactory answer is found, the user can then submit the question to staff and receive an answer by e-mail.