Answered By: Ericka Raber
Last Updated: Jun 06, 2017     Views: 41

We recently upgraded our ILL software and asked our patrons to re-register.  Your old ILL account has been disavowed but you have a new account that is active. To prevent your browser automatically going to the old account you will need to clear your browser’s cache or try using a different browser to login.  Here is a link to the NEW ILL service: http://www.lib.uiowa.edu/services/illdd/. If you need directions for clearing your browser's cache, search Google for: clear browser cache [browser name].

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