Question Form - Just Ask

E-Resource Problem Reporting Form

Please use this form to submit all requests for the Library Electronic Resources Department.

Problems, issues, or questions related to InfoHawk+, Course Materials+, e-journals, eBooks, and databases should all be submitted via this form.

The more information you provide, the better we can help you. Screenshots can be attached below the Detail/Explanation section.

Title and Resource Type (Database, eBook, eJournal) *

Connecting from *

On-Campus

Off-Campus

Problem *

Full text not available

InfoHawk+ has incorrect dates

Link (URL) does not work

Other - specify below

Title Accessed from *

A - Z List

InfoHawk+

UILink

Database

Other - specify below

More Detail/Explanation

Identified by

Libraries User

Libraries Staff

Please select a priority level. *

High: Patron is unable to access content.

Medium: Patron is able to access content through ILL or other platforms.

Low: This is a record clean up request.

Do you need a reponse from Electronic Resources? *

Yes

No

Click to choose files or Drag them here.

Selected Files:

Your Info

This form is for internal use only. Please do not input patron information. It is the responsibility of the reporting library staff member to follow up with the patron when necessary.

Name *

Email *

Fields marked with * are required.