Answered By: ILL Supervisor
Last Updated: Dec 03, 2023     Views: 474

Yes. We ship items through UPS from both our local collection and items received through Interlibrary Loan. In both cases, prepaid UPS return labels can be requested at https://www.lib.uiowa.edu/services/request-return-labels/.

To make a request for an item to be shipped directly to you from the UI Libraries:

  1. Sign in to InfoHawk+ to make the 'Request Options' appear.
  2. Choose 'Physical Delivery Item'.
  3. From the 'Pickup Location' drop-down menu, scroll down to choose "Home Delivery..."
  4. Provide your complete shipping address, including a street number. We cannot delivery to P.O. boxes.

To make a request that your Interlibrary Loan items be sent as office or home deliver, select that as your pick-up location when making the initial request.

**Items will be delivered to the address on file in your ILL profile. Please confirm that your address is up to date in your Interlibrary Loan & Document Delivery profile.**