Answered By: ILL Supervisor
Last Updated: Dec 03, 2023     Views: 474

Yes. We ship items through UPS from both our local collection and items received through Interlibrary Loan. In both cases, prepaid UPS return labels can be requested at

To make a request for an item to be shipped directly to you from the UI Libraries:

  1. Sign in to InfoHawk+ to make the 'Request Options' appear.
  2. Choose 'Physical Delivery Item'.
  3. From the 'Pickup Location' drop-down menu, scroll down to choose "Home Delivery..."
  4. Provide your complete shipping address, including a street number. We cannot delivery to P.O. boxes.

To make a request that your Interlibrary Loan items be sent as office or home deliver, select that as your pick-up location when making the initial request.

**Items will be delivered to the address on file in your ILL profile. Please confirm that your address is up to date in your Interlibrary Loan & Document Delivery profile.**