Library users are not always sure what they are asking for and it is understandable they might give Service Desk or Branch Library staff the impression that they would like a card that will allow them to check out books when what they often want is a computer pass to be able to use licensed digital databases and online journal subscriptions. Sometimes they need both, usually they need one or the other. Ask open-ended questions.

Community Borrower's cards are necessary so a person who is not affiliated with the university can borrow physical items from the library.

Guest IDs are used to gain access to the computers on campus. They essentially create login information for visitors. In the Main Library, someone with a Guest ID will need to use the computers that are in the Service Commons (just south of the Service Desk).