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Internal FAQ - Main Library Service Desk
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Just Ask: Internal FAQ - Main Library Service Desk
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What are the hours for...(library locations and service points around Main Library)?
Last Updated:
Jan 18, 2024
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What is the difference between a Guest ID and a Community Borrower's card?
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Jan 18, 2024
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60
I see librarians over there at the Just Ask Desk. What are they up to?
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Jan 09, 2024
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43
Can I check something out to a patron if they forgot their ID?
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Jan 31, 2024
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32
A patron needs to check out the anatomical models. Can you walk me through the steps?
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Jan 30, 2024
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17
What are "Guides" and how should I be using them?
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Jan 03, 2024
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14
What are the opening and closing procedures for the Main Library Service Desk?
Last Updated:
Jan 18, 2024
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9
Someone has a Johnson County ID card, but not a driver's license or passport. Can they still get a Guest ID?
Last Updated:
Jan 25, 2024
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Views:
8
Where is the Admin Office (the University Librarian's office, John Culshaw's office) and what is the best way to direct someone there?
Last Updated:
Feb 07, 2024
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Locations
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8
The stapler is broken (again). What do you recommend?
Last Updated:
Jan 03, 2024
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Views:
7
How do I login to When I Work and what happens if I forget to sign in or sign out for my shift?
Last Updated:
Apr 21, 2024
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2
Where can a patron go on our website to set up an appointment with a librarian?
Last Updated:
Apr 21, 2024
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3
Someone just asked me something but I don't know the answer. What should I do?
Last Updated:
Apr 21, 2024
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4
Someone needs help with citations. What should I do?
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Apr 21, 2024
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1
Something "eventful" just happened at the library. How do I report it?
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Apr 21, 2024
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1
How do I create a Guest ID?
Last Updated:
Apr 21, 2024
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Services
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Views:
7
How do I login to the Interlibrary Loan checkout system?
Last Updated:
Apr 21, 2024
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3
How do I login to Alma?
Last Updated:
Apr 21, 2024
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Alma
Job Duties
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1
I'm struggling to understand what a patron is saying. How should I handle this situation?
Last Updated:
Apr 20, 2024
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Customer Service
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Views:
5
Someone just asked to check out a "bone box." Could you walk me through the steps of checking that out to them?
Last Updated:
Feb 16, 2024
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Topics:
Customer Service
Job Duties
Services
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Views:
5
Someone has a Johnson County ID card, but not a driver's license or passport. Can they still get a Guest ID?
Last Updated:
Jan 25, 2024
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Topics:
Customer Service
Job Duties
Technology
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Views:
8
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