Answered By: Tina Hart Last Updated: Sep 08, 2025 Views: 330
You can request that an item be put "on hold" for you from InfoHawk+ by using the 'Request' option. Important note: Be sure to sign-in to InfoHawk+ in order to see the link to make a request! That link won't even be visible until you sign-in.
Follow the steps below to place an item on hold.
1. Go to My Library and click on Check My Account
2. Login with your HawkID and Password or your Community Borrower credentials.
3. At the top of the page, choose "New Search"
4. Put your search into the search bar and refine your search by choosing different options in the left Refine Your Search menu
5. Find the item that you want to put on hold and click on the "Available at..." link to expand the item's details.
6. Under the Find in Library section, choose the reservation option you prefer. There are three different options: "request physical item", "request PDF of a single chapter", and "recommend a library purchase". If you would like the physical item, chose "Request Physical Item", but if you just need a single chapter, the option "Request PDF of a Single Chapter" will get to you faster. (If you choose this option, you'll be routed to our InterLibrary Loan / Document Delivery system.)
7. Fill out the request info then click "request". You will be asked to designate a pick up library location when you make the request. There are several pickup options so pick the best fit for you.
8. You will receive an email when your item is ready to be picked up (or when it will be delivered if you choose home or office delivery). Your hold will be available for pick up for ten days after you receive the notification that it is ready.
Our staff will go and get the items and you'll get an email when they are ready to be picked up. We will keep them for ten days until you have a chance to pick them up from the library.

If you do not see a request option, even after signing in, please contact a librarian for assistance. Some items in our collection do not circulate so you will not be able to request them.
Links & Files
- Can I request a book or DVD be sent to my office or have it mailed to my home? Opens in new window
- Where do I pick up books on hold? Opens in new window
- How do I sign in to InfoHawk+? Opens in new window
- Contact Us Opens in new window
- FAQ: Do you ship UI Libraries items (books, etc.) and Interlibrary Loan items to off-campus locations? Opens in new window
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